Does your business need "a conflict culture intervention"? When people tell us "I no longer dread going to work, but actually look forward to it", we know we have done our job of "rehumanizing" their workplace.


Workplace and Ombuds Service


Our mediators can provide mediation services for workplace disputes between employees and/or managers for a specific dispute.  However, often when we are called into mediate disputes, we discover the specific dispute is a symptom of an overriding "dysfunctional conflict culture".


Conflict is an inevitable part of any organization.  In a dysfunctional conflict culture, conflict escalates and is the catalyst for loss of productivity, turnover, and litigation.  In a healthy conflict culture, conflict is addressed skillfully in a direct manner and is a catalyst for growth, collaboration and innovation.  The foundation of organizational health is “conflict competence” throughout all levels of the organization.


To construct this foundation “a conflict culture intervention” can be initiated which addresses current conflicts and the prevention or early management of future conflicts.  Our team first completes a comprehensive Conflict Culture Assessment to understand the sources of conflict in the organization.  Out of the Assessment a customized Action Agenda is developed that can include suggested policy changes, mediation, training, team building, conflict coaching and/or Ombuds services.  Many times there are easy, no cost fixes that can have a substantial positive effect on the culture.




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PITTSBURGH (Headquarters)

Suite 500 Benedum-Trees Building

223 4th Avenue

Pittsburgh, PA 15222

(412) 391-7733



27 N Wacker Drive, Suite 403

Chicago, IL 60606

(312) 267-2920, press 1



2009 Mackenzie Way #100,

Cranberry Townshipp, PA 16066

(412) 391-7733



To explore our other non-legal conflict resolution and organizational development services, please visit our affiliate CoralBridge Partners.