Program Design Services

The Alternative Group is uniquely equipped to assist corporations and organizations in designing customized In-House Mediation Programs and Litigation Prevention Systems based on their specific needs. Our national team is guided by the experience of the leading expert in Dispute Resolution Systems Design, Jeffrey Paquin, who put in complete Dispute Resolution Systems in corporations such as General Electric. Our team is interdisciplinary, coming from the highest levels of both the Organizational Development and Dispute Resolution fields. Both our Principals and Affiliate Consultants have incredibly extensive ADR experience, both as actual providers of services, and designers of ADR systems/programs, working inside private and public programs such as local, state and federal courts, the Equal Employment Opportunity Commission, as well as current work inside corporate In-House Mediation Programs, including Home Depot and Darden Restaurant Group.  We have worked with and developed ADR policies and procedures in court systems, organizations and corporations, addressing all types of disputes. This experience has taught us what works and what does not. We understand the nuances of promoting a system effectively so it is actually used. We have done extensive training and many of us have taught ADR at well-respected institutions, including the University of Pepperdine School of Law, The University of Pittsburgh School of Law, Duquesne University School of Law, and UNLV School of Law.  (A full list of our affiliate CoralBridge Partners’ Bios can be found on its website at


In-House Mediation Program Design


Litigation Prevention Systems



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PITTSBURGH (Headquarters)

Suite 500 Benedum-Trees Building

223 4th Avenue

Pittsburgh, PA 15222

(412) 391-7733



27 N Wacker Drive, Suite 403

Chicago, IL 60606

(312) 267-2920, press 1



2009 Mackenzie Way #100,

Cranberry Townshipp, PA 16066

(412) 391-7733



To explore our other non-legal conflict resolution and organizational development services, please visit our affiliate CoralBridge Partners.