In-House Mediation Program Design


General Design Approach

CoralBridge customizes each In-House Mediation Program for the specific customer after careful assessment of what type of program would best meet their needs based on the types, number, and costs of claims normally experienced by their organization. Program features are decided upon with the client to both maximize their potential cost of conflict and/or litigation savings and in consideration of their budget constraints and long-term objectives. The following is an introduction to the features that are available for a program.


In-House Mediation Program Elements:


Each In-House Mediation Program includes three elements: (1) Design: The work needed to develop the appropriate program, including assessment of the types of claims, and the work to get a program up and running;  (2) Administration: The work needed to administer the program once in place, including screening cases, assigning mediators and scheduling; and (3) Mediation Services: The actual mediation of the claims to resolution.  Each element has various design options based on a customer’s specific needs.



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PITTSBURGH (Headquarters)

Suite 500 Benedum-Trees Building

223 4th Avenue

Pittsburgh, PA 15222

(412) 391-7733



27 N Wacker Drive, Suite 403

Chicago, IL 60606

(312) 267-2920, press 1



2009 Mackenzie Way #100,

Cranberry Townshipp, PA 16066

(412) 391-7733



To explore our other non-legal conflict resolution and organizational development services, please visit our affiliate CoralBridge Partners.